A Letter From Our Founder, Yu-Chen

Dear Orcé Beauty, 

How has this year been treating you? 2022 has been the most challenging year for Orcé to date, hands down. We were unable to restock our sold out foundation shades or launch new shades as promised. I’ve been quiet on social media as my days have been filled with troubleshooting problems preventing us from being able to go into production, working with our chemists and designers to develop new products, all while keeping the company running.

We’ve received tons of questions about our foundation restock and what’s coming next, so I want to take this opportunity to give you an update on what’s been happening behind the scenes and what to expect in the new year.

As a founder, it broke my heart when I saw a comment on Instagram asking if we’re still going to be in business next year. However, I understand the frustration and disappointment as we’ve had to push back our launch time again. We are all tired of hearing “supply chain issues” as an excuse, but the reality is, the raw materials sector is still very much impacted by the pandemic. There have been global shortages on several ingredients that go into making our foundation; some suppliers have been backordered for over a year. In the past 2 years, we’ve tried to find ways around this by looking into manufacturing overseas, sourcing substitute ingredients and even reformulating. Unfortunately, none of these were the answer. I learned that manufacturing overseas would not solve our supply chain issues since the shortages were global, plus, I much prefer our manufacturing facility to be local since I am heavily involved in the entire product development process.

I worked closely with our chemists to try reformulating without the backordered ingredients, but despite multiple attempts, we were unable to replicate the performance of our original formula. I made the tough call to wait for the backordered ingredients to be delivered so we can bring you the same amazing foundation we are so proud of. It has been an arduous journey to say the least, but we are now (finally) preparing to go into production in January.

The good news is - YES, we are absolutely still going to be in business and we have so many exciting things in store for you in 2023! In Spring, we will be restocking all shades and adding 6 more (doubling our shade range from 6 to 12) to serve a greater variety of skin tones. At the same time, our product team took all of your feedback and translated them into brand new packaging - expect better durability and greater ease of use. Last but not least, we’ll also be launching a brand new product in Fall 2023! What do you think it’s going to be? Hint: it’s colorful.

Many of you have been waiting so patiently for your favorite products to be restocked. From the bottom of my heart, thank you for sticking by us and continuing to support us. You are the force that propels us forward. We look forward to serving you better in 2023.

Wishing you a restful holiday season and a rejuvenating new year!